🚀 Senior Technical Support Engineer
Company is hiring for this position. Provide advanced technical support for complex issues related to hardware, software, and network systems. Serve as the escalation point for junior support staff, offering guidance and expertise. Ensure the security, reliability, and performance of UCE's IT services, including hardware, software, security, surveillance, storage, cloud (hosting, O365, Azure, etc.), backup, surveillance systems, technical support, and more. Ensure SLA compliance for IT department, optimize system performance, and i...
Technical Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 4+ years of experience in technical support or a similar role.
Qualifications
- Strong expertise in diagnosing and troubleshooting hardware, software, and network issues.
- Excellent communication skills, with the ability to explain complex technical concepts to non-technical users.
- Experience with support ticketing systems and remote support tools.
Job Details
- Position: Senior Technical Support Engineer
- Location: New Capital,Cairo,Egypt
- Company: Not specified
📩 Interested candidates are invited to apply through the link below:
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